Alone we can do so little
together we can do so much

Our core beliefs and most important values

Exceptional value to our Customers…

Total Office Systems & Solutions focuses entirely on the customer, and designing the best solution for your business and delivering a solution to bring the best return on investment.

By not focusing on one manufacturer, but supporting the best maufacturers in the industry, TOSS is able to supply world leading solutions at affordable prices.

Contact our friendly team today to get a Business Grade Print, IT, Phone, Or Software Solution for your business.

Consultants, not salesmen…

Our knowledgeable team are unlike many in the Print/IT space – rather than being just a webshop, or a pushy salesman selling whatever product and solutions they have in stock – Total Office Systems & Solutions is your Trusted Partner in the IT Procurement and Service Maintenance/Management process.

Our team on average have spent 15+ years in the industry, consulting with some of the largest businesses across many different industries across Australia – With particular focus especially on Health, Education, Accounting/Finance, & the Legal Industry.

We have access to both a wide and deep suite of products, covering everything from your office printer, to network servers, and document management solutions – what we propose may not be what you have ever considered!

Experts in Managed Services …

Our Managing Director; Neville, has spent nearly 20 years in the Managed Print/IT Services space, and in that time, has seen the good, the bad, and the ugly.

Our agreements are fair, easy to understand, and flexible for your requirements – You’ll never feel “Caught Out” by the TOSS team. Purchase options do not lock you into finance, though our funding options are fair and transparent. Service and service delivery runs in our veins, our word is our bond, and our Service Agreements are taken seriously – getting you up and running if something goes wrong is our first priority.

Our business runs the latest Software in the Managed Services space, allowing our systems to interface with your printers and photocopiers, and get near-real-time updates as to consumable levels and service incidents – If service incidents occur, our software and remote support team try to resolve the issue in near real-time, as the service alerts come in. In 7 out of 10 incidents, our remote services can resolve the issue without onsite attendance, and therefore downtime to your business is eliminated.

So let TOSS manage your Print Fleet today!

Our philosophy…

To become your trusted consultant for your IT Procurement and offer Managed Services for your Print Fleet and IT Systems. To do what we say, be bound by our word, be honest and do business with integrity. With TOSS, you’re not just getting a Print and IT supplier, but a team of honest experts who will guide you through the process off securing the best solution for your business, for your budget.

With TOSS, you’re not just getting a Print and IT supplier, but a team of honest experts.

At Total Office Systems & Solutions, we focus on not just securing the best prices, and offering the best service, but also continually improving on our industry knowledge, to constantly provide you with the most up-to-date solutions in the industry.

Our idea…

Take a small but knowledgeable team and serve our local community. The Springfield Region and Brisbane/Ipswich more generally is one of the fastest growing regions in Australia. With a new CBD in Springfield taking shape, the new Inland Rail terminal at Ebenezer and logistics terminals in Redbank Plains coming in, and the opening of the Defence Industry Hub in Ipswich, our region is poised for significant business growth. TOSS is here to support our local business community as we grow into a vital new city.

A successful team beats with one heart

Neville Jason Phillip Fry

Founder & Managing Director

Hi, I‘m Neville J.P. Fry - Managing Director of Total Office Systems & Solutions. I’ve spent 16+ years in the Managed Print & IT Services Industry, as a trusted consultant to both Small - Medium Businesses, as well as some of the largest Corporate clients in Australia.

My main focus is Managed Print & IT Solutions for:
- All Small & Medium sized businesses
- Finance/Accounting Industry (Accountancy/Audit Firms etc.),
- Legal Industry (Law Firms etc),
- Health Industry (Pharmacy, Medical Centres, Day Surgeries, Private/Public Hospitals);
- Education Industry (Childcare Centres, Daycare Centres, Kindergarten/Pre-School‘s, Primary/Secondary Schools (Private & Government), RTO’s, TAFE’s/Trade Colleges & Universities.
- Government & Not-For Profits (Local Councils, State / Federal Government Departments, & Agencies, Churches / Temples / Monasteries / Mosques and all Non-For-Profit enterprises.

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Get in contact with Total Office Systems & Solutions, we’ll take the pain out of your Print and IT procurement!

Alone we can do so littletogether we can do so much